Remote Support
Start a Remote Support Session
Let a Comp-u-Doc technician connect to your computer securely and resolve your issue fast, from the comfort of your home.
How to Get Started
Download and run our remote support tool, then share the ID & password with your technician.
- 1 Call us first at (401) 884-4432 so a technician can be ready to connect.
- 2 Click the button below to download the remote support app (no installation required).
- 3 Run the file and tell your technician the Your ID and Password shown on screen.
- 4 Your technician connects and you can watch everything they do in real time.
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Secure
256-bit AES encryption. Your technician only connects with your permission.
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Fast
No installation required just download, run, and you’re ready.
Need help? Call us first.
Remote support requires a technician to be ready on our end.
Call (401) 884-4432