Remote Support

Start a Remote Support Session

Let our technician securely connect to your computer and resolve your issue — fast, safe, and with you watching every step.

How to Get Started

Download and run our remote support tool, then share your ID & password with your technician.

  1. Click the button below to download the Comp-u-Doc remote support app.
  2. Run the downloaded file — no installation required. Click Run if prompted by Windows.
  3. Tell your technician the Your ID and Password shown on screen.
  4. That’s it! Your technician will connect and you can watch everything they do in real time.
↓  Download Remote Support

Need help getting started? Call us at (401) 884-4432

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Secure

256-bit AES encryption. Your technician only connects with your permission.

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Transparent

Watch everything on your screen in real time and disconnect at any moment.

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Fast

No installation needed — just download, run, and you’re ready.