Virus & Malware Removal

Virus & Malware Removal in Warwick & East Greenwich, RI

Got pop-ups, a slow computer, or a browser that changed on its own? Comp-u-Doc removes viruses and malware on-site — at your home or office, no drop-off required.

What We Remove

  • Viruses and ransomware
  • Spyware and adware
  • Browser hijackers (homepage or search engine changed)
  • Pop-up and redirect malware
  • Fake antivirus / scareware
  • Cryptomining malware
  • Trojans and rootkits

How We Do It

We come to your home or office, run a thorough scan and manual inspection, remove the infection, and clean up any damage it caused — browser settings, startup programs, and security configuration. We explain exactly what we found and what we did to fix it. No jargon, no upselling.

Our goal is always to clean the infection without losing your files, programs, or settings. We only recommend a full reinstall as a last resort, and only with your knowledge and approval.

After the Cleanup

Once the infection is removed, we make sure your antivirus is properly set up and up to date, review your browser extensions, check your startup programs, and give you practical tips to avoid reinfection. We don’t just fix the problem — we help you understand how it happened.

Signs You May Have a Virus

  • Computer is suddenly much slower than usual
  • Pop-up ads appearing constantly or on every website
  • Browser homepage or search engine changed without your permission
  • Programs crashing or opening on their own
  • Fan running constantly even when you’re not doing anything
  • Friends receiving strange emails or messages from your account
  • New toolbars or extensions you didn’t install

Not sure? Read our guide to the 8 warning signs or give us a call — we’re happy to help you figure out what’s going on.

We Work on PCs and Macs

Macs can get malware, adware, and browser hijackers too — especially from software downloads, fake browser alerts, and phishing sites. We remove infections from both Windows PCs and Apple Mac computers.

Frequently Asked Questions

Can you remove a virus without losing my files?

Yes, in most cases. Our goal is always to clean the infection while keeping all your files, photos, and programs intact. We only recommend a full reinstall as a last resort and always with your approval.

How much does virus removal cost in Rhode Island?

We charge an hourly rate with no hidden fees. Most jobs take 1 to 2 hours. Call (401) 884-4432 for a free estimate.

Is it safe to use my computer if I think it has a virus?

Avoid logging into bank accounts, email, or any password-protected site until the infection is cleaned. If you suspect ransomware, disconnect from the internet and call us right away.

What areas do you serve?

We make house calls throughout Rhode Island, including Warwick, East Greenwich, Cranston, North Kingstown, Coventry, West Warwick, Johnston, Providence, and surrounding communities. See all service areas.

Think you have a virus?

Call us for a free estimate. We come to you — no drop-off required.

Call (401) 884-4432